At Torque Elevators LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
- Personal details (name, phone number, email, address) when you contact us, request a quotation, or make a purchase.
- Transaction details when you place orders.
- Payment-related information is collected through our secure payment gateway. We do not store your card, UPI, or banking details.
2. Payment Gateway
All payments are processed through a trusted third-party payment gateway. Your sensitive financial details (like debit/credit card numbers, CVV, or UPI PIN) are handled securely by the payment gateway and are not shared with or stored by Torque Elevators LLP.
3. How We Use Your Data
- To process your orders and provide services.
- To communicate with you about your inquiries, orders, or after-sales support.
- To improve our products, services, and customer experience.
4. Sharing of Information
We do not sell or trade your personal information. Data may only be shared with:
- Authorized partners (like shipping or courier companies) to deliver products.
- Payment gateway providers to process payments.
- Legal authorities if required by law.
5. Data Security
We implement industry-standard measures to protect your information. Our website may use SSL encryption for secure communication.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand site usage and improve functionality. You can disable cookies in your browser settings if you prefer.
7. Your Rights
You can contact us anytime to update or request removal of your personal data.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: torqueelevator@gmail.com
- Phone: +91 78747 46127 / +91 81289 19279
- Website: www.torqueelevators.in
