These Terms and Conditions govern the use of products and services provided by Torque Elevators LLP. By placing an order or using our services, you agree to comply with these terms.
1. Products and Services
- Torque Elevators LLP provides elevator parts, full kits, installation services, and related products.
- Product specifications, availability, and service details are provided at the time of order.
- Customers are responsible for providing accurate information (address, contact details, requirements) and ensuring proper use of products and services.
2. Payment Terms
- Payment must be made through our secure payment gateway or as agreed in writing.
- Orders will be processed only after receipt of full payment, unless a separate credit agreement exists.
- All prices are exclusive of taxes, shipping, and other applicable charges unless specified.
3. Usage Restrictions
- Products must be used as intended and according to the provided manuals, safety instructions, and specifications.
- Customers shall not attempt unauthorized modifications, reverse engineering, or resale of customized products without prior consent.
4. Intellectual Property
- All designs, logos, documentation, manuals, and technical materials provided by Torque Elevators LLP remain our intellectual property.
- Customers are granted a limited right to use these materials solely for their intended purpose and must not copy, reproduce, or distribute without permission.
5. Limitations of Liability
- Torque Elevators LLP is not liable for damages arising from improper installation, misuse, or third-party transportation of products.
- Liability for defective products is limited to replacement or refund, as outlined in our Refund & Return Policy.
- We are not responsible for indirect, incidental, or consequential damages.
6. Dispute Resolution
- Any disputes arising from the use of our products or services will be governed by Indian laws.
- Parties shall attempt to resolve disputes amicably through discussion and negotiation.
- If unresolved, disputes will be subject to the jurisdiction of courts in Ahmedabad, Gujarat, India.
7. Contact Information
For any questions regarding Terms and Conditions:
- Email: torqueelevator@gmail.com
- Phone: +91 78747 46127 / +91 81289 19279
- Website: www.torqueelevators.in
